1win

Cookie Policy

This Cookie Policy explains how we use cookies and similar tracking technologies on our online gaming platform to enhance your experience, improve our services, and comply with applicable Indian regulations. By using our website and gaming services, you acknowledge and consent to the use of cookies as described in this policy, which was last updated on January 28, 2026.

What Are Cookies

Cookies are small text files that are placed on your device when you visit our online casino platform. These files contain information that allows our website to recognise your device and remember certain information about your preferences and activities. Cookies help us provide a personalised gaming experience, maintain your login sessions, and ensure the proper functioning of our slot games and casino services.

We also use similar technologies such as web beacons, pixel tags, and local storage objects that serve comparable functions to cookies. These technologies help us understand how you interact with our gaming platform, track your preferences for specific slot machines or casino games, and improve the overall performance of our services.

Types of Cookies We Use

Our online casino platform employs several categories of cookies to deliver optimal gaming experiences and maintain security standards required for Indian users:

  • Essential Cookies: These are fundamental for the operation of our gaming platform, enabling you to access your account, play slot games, and use basic features. They include session cookies that maintain your login status and security cookies that protect against fraudulent activities.
  • Performance Cookies: These help us understand how visitors interact with our casino games and slot machines by collecting anonymous information about page visits, game preferences, and user behaviour patterns.
  • Functionality Cookies: These remember your preferences such as language settings, currency selection, favourite slot games, and other customisation options to enhance your gaming experience.
  • Advertising Cookies: These are used to deliver relevant promotional content about new slot games, bonus offers, and casino promotions that may interest you based on your gaming activity.
  • Analytics Cookies: These provide insights into user behaviour, helping us improve our gaming platform, develop new slot games, and optimise our casino services for Indian players.

How We Use Cookies

Cookies serve multiple essential functions on our gaming platform, ensuring compliance with Indian gaming regulations while providing superior user experiences. We use cookies to authenticate your identity when accessing your casino account, maintain your session security during gameplay, and remember your betting preferences for various slot machines and table games.

Our cookies also help prevent fraudulent activities by monitoring unusual patterns in gaming behaviour and protecting your account from unauthorised access. They enable us to provide personalised game recommendations based on your slot preferences, track your loyalty program progress, and deliver targeted promotional offers that align with your gaming interests.

Additionally, cookies assist in technical functions such as load balancing across our servers, ensuring smooth gameplay during peak hours, and maintaining optimal performance of our slot games and live casino features. They also help us comply with responsible gaming requirements by tracking session duration and enabling self-exclusion features.

Third-Party Cookies

Our online casino platform may include cookies from trusted third-party service providers who assist in delivering our gaming services. These partners include payment processors who facilitate secure transactions for Indian players, game developers who provide slot machines and casino games, and analytics providers who help us understand user engagement patterns.

Third-party cookies may also come from advertising networks that help us promote our casino services across the internet, customer support platforms that enable real-time assistance during your gaming sessions, and security services that protect against fraud and ensure fair gaming practices. We carefully select our partners to ensure they meet Indian data protection standards and gaming industry requirements.

Managing Cookie Preferences

You have complete control over cookie settings and can manage your preferences through multiple methods. Most web browsers allow you to view, delete, and block cookies through their settings menus. However, please note that disabling essential cookies may impact your ability to access certain features of our gaming platform, including account login and gameplay functionality.

To adjust cookie settings in popular browsers:

  • Chrome: Navigate to Settings > Privacy and Security > Cookies and Other Site Data
  • Firefox: Go to Settings > Privacy and Security > Cookies and Site Data
  • Safari: Access Preferences > Privacy > Manage Website Data
  • Edge: Visit Settings > Cookies and Site Permissions > Cookies and Site Data

You can also manage advertising cookies through industry opt-out tools and privacy preference centres available on our platform. These tools allow you to customise your experience while maintaining access to our core gaming features.

Data Retention and Security

We retain cookie data for varying periods depending on their purpose and legal requirements under Indian law. Session cookies are automatically deleted when you close your browser, while persistent cookies may remain on your device for up to 24 months unless manually removed or automatically expired.

Our cookie data is protected using industry-standard security measures including encryption, secure transmission protocols, and access controls that limit data availability to authorized personnel only. We regularly review our security practices to ensure compliance with Indian data protection regulations and international gaming industry standards.

Policy Updates and Contact Information

This Cookie Policy may be updated periodically to reflect changes in our services, legal requirements, or industry best practices. We will notify users of significant changes through our platform notifications or email communications to registered account holders.

If you have questions about our cookie practices, wish to exercise your data rights, or need assistance managing your cookie preferences, please contact our customer support team through the contact methods provided on our platform. Our dedicated privacy team is available to address concerns and provide guidance regarding cookie management for Indian users.